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Let’s Make Receipts Less Painful - Together
Whether you’ve got questions, ideas, or feedback - we’d love to hear from you.
The Terrapin team reads every message.
Need help or have a product question?
We’re here for bug reports, receipt issues, and everyday “how do I…” questions.
Need help or have a product question?
We’re here for bug reports, receipt issues, and everyday “how do I…” questions.
Are you a CPA, bookkeeper, or a potential partner?
We’d love to explore how we can work together.
Are you a CPA, bookkeeper, or a potential partner?
We’d love to explore how we can work together.
Legal or Trust Questions?
Learn more here or email us directly at legal@tryterrapin.com.
Legal or Trust Questions?
Learn more here or email us directly at legal@tryterrapin.com.
Your Queries, Simplified
Questions? Answers!
Here are the most common things people ask before trusting Terrapin with their receipts.
What exactly does Terrapin do?
Terrapin automatically collects your receipts, categorizes them for taxes, and helps you track spend by project or client - no spreadsheet required.
Is Terrapin safe to use with my bank and email?
Yes. We use encrypted OAuth connections (no passwords), Plaid for bank-level security, and are SOC 2 Type II compliant. You stay in control of your data at all times.
Can I use Terrapin if I mix personal and business spending?
Absolutely. Our classification engine is built for the real world - where not every card is strictly business. You can label, tag, and filter easily.
What kinds of receipts are supported?
Email receipts (and invoces), PDFs, photos, Google SMS, even calendar event expenses. If it’s a receipt, we’ll work with it.
Do I still need an accountant or tax software?
Terrapin doesn’t replace your accountant - but it makes their job (and yours) way easier. You’ll spend less time chasing receipts and more time deducting them.
Need something else? Email us anytime : hello@tryterrapin.com
Your Queries, Simplified
Questions? Answers!
Here are the most common things people ask before trusting Terrapin with their receipts.
What exactly does Terrapin do?
Terrapin automatically collects your receipts, categorizes them for taxes, and helps you track spend by project or client - no spreadsheet required.
Is Terrapin safe to use with my bank and email?
Yes. We use encrypted OAuth connections (no passwords), Plaid for bank-level security, and are SOC 2 Type II compliant. You stay in control of your data at all times.
Can I use Terrapin if I mix personal and business spending?
Absolutely. Our classification engine is built for the real world - where not every card is strictly business. You can label, tag, and filter easily.
What kinds of receipts are supported?
Email receipts (and invoces), PDFs, photos, Google SMS, even calendar event expenses. If it’s a receipt, we’ll work with it.
Do I still need an accountant or tax software?
Terrapin doesn’t replace your accountant - but it makes their job (and yours) way easier. You’ll spend less time chasing receipts and more time deducting them.
Need something else? Email us anytime : hello@tryterrapin.com
Your Queries, Simplified
Questions? Answers!
Here are the most common things people ask before trusting Terrapin with their receipts.
What exactly does Terrapin do?
Is Terrapin safe to use with my bank and email?
Can I use Terrapin if I mix personal and business spending?
What kinds of receipts are supported?
Do I still need an accountant or tax software?
Need something else? Email us anytime : hello@tryterrapin.com