Privacy Policy
Terrapin Privacy Policy
Effective Date: June 24, 2025
Terrapin Software Inc. ("Terrapin," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application ("App"), website ("Site"), and related services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Account Information: When you create an account, we may collect your name, email address, and other personal details.
Financial Data: If you use expense management or receipt tracking features, we collect financial information, such as transaction details, receipt images, and tax-related data.
Communications: When you contact us, we collect the content of your messages and any associated contact information.
b. Information We Collect Automatically
Usage Data: We collect information about how you interact with our App and Site, including IP addresses, device information, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and provide analytics.
c. Information from Third Parties
Third-Party Integrations: If you connect third-party services such as Plaid, Google Workspace, or Apple Wallet to our App, we may collect and process data from these services as permitted by their respective privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: Process transactions, manage accounts, and deliver requested features.
To Improve Our Services: Analyze usage patterns and feedback to enhance functionality and user experience.
To Communicate with You: Send account updates, respond to inquiries, and provide customer support.
To Ensure Legal Compliance: Comply with applicable laws, regulations, and contractual obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following ways:
With Service Providers: We may share data with trusted third-party vendors who assist us in delivering Services (e.g., cloud storage, analytics, payment processors).
With Third-Party Integrations: If you opt to use integrated services, such as Plaid or Google Workspace, we share relevant data as required to enable those features.
For Legal Reasons: We may disclose information to comply with legal obligations, enforce our agreements, or protect the rights and safety of Terrapin and our users.
4. Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
Access and Correction: Request access to or correction of your personal data.
Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: Manage your communication preferences or opt-out of certain data collection practices (e.g., disabling cookies).
To exercise your rights, please contact us at privacy@tryterrapin.com.
6. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. International Users
If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where we operate. By using our Services, you consent to such transfers.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Site or App and updating the "Effective Date." Your continued use of our Services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Terrapin Software LLC
Email: privacy@tryterrapin.com
Address: Terrapin Software Inc., 104 Miller Brook Rd, Killington, VT 05751, United States
Privacy Policy
Terrapin Privacy Policy
Effective Date: June 24, 2025
Terrapin Software Inc. ("Terrapin," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application ("App"), website ("Site"), and related services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Account Information: When you create an account, we may collect your name, email address, and other personal details.
Financial Data: If you use expense management or receipt tracking features, we collect financial information, such as transaction details, receipt images, and tax-related data.
Communications: When you contact us, we collect the content of your messages and any associated contact information.
b. Information We Collect Automatically
Usage Data: We collect information about how you interact with our App and Site, including IP addresses, device information, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and provide analytics.
c. Information from Third Parties
Third-Party Integrations: If you connect third-party services such as Plaid, Google Workspace, or Apple Wallet to our App, we may collect and process data from these services as permitted by their respective privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: Process transactions, manage accounts, and deliver requested features.
To Improve Our Services: Analyze usage patterns and feedback to enhance functionality and user experience.
To Communicate with You: Send account updates, respond to inquiries, and provide customer support.
To Ensure Legal Compliance: Comply with applicable laws, regulations, and contractual obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following ways:
With Service Providers: We may share data with trusted third-party vendors who assist us in delivering Services (e.g., cloud storage, analytics, payment processors).
With Third-Party Integrations: If you opt to use integrated services, such as Plaid or Google Workspace, we share relevant data as required to enable those features.
For Legal Reasons: We may disclose information to comply with legal obligations, enforce our agreements, or protect the rights and safety of Terrapin and our users.
4. Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
Access and Correction: Request access to or correction of your personal data.
Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: Manage your communication preferences or opt-out of certain data collection practices (e.g., disabling cookies).
To exercise your rights, please contact us at privacy@tryterrapin.com.
6. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. International Users
If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where we operate. By using our Services, you consent to such transfers.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Site or App and updating the "Effective Date." Your continued use of our Services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Terrapin Software LLC
Email: privacy@tryterrapin.com
Address: Terrapin Software Inc., 104 Miller Brook Rd, Killington, VT 05751, United States
Privacy Policy
Terrapin Privacy Policy
Effective Date: June 24, 2025
Terrapin Software Inc. ("Terrapin," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application ("App"), website ("Site"), and related services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Account Information: When you create an account, we may collect your name, email address, and other personal details.
Financial Data: If you use expense management or receipt tracking features, we collect financial information, such as transaction details, receipt images, and tax-related data.
Communications: When you contact us, we collect the content of your messages and any associated contact information.
b. Information We Collect Automatically
Usage Data: We collect information about how you interact with our App and Site, including IP addresses, device information, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and provide analytics.
c. Information from Third Parties
Third-Party Integrations: If you connect third-party services such as Plaid, Google Workspace, or Apple Wallet to our App, we may collect and process data from these services as permitted by their respective privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: Process transactions, manage accounts, and deliver requested features.
To Improve Our Services: Analyze usage patterns and feedback to enhance functionality and user experience.
To Communicate with You: Send account updates, respond to inquiries, and provide customer support.
To Ensure Legal Compliance: Comply with applicable laws, regulations, and contractual obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following ways:
With Service Providers: We may share data with trusted third-party vendors who assist us in delivering Services (e.g., cloud storage, analytics, payment processors).
With Third-Party Integrations: If you opt to use integrated services, such as Plaid or Google Workspace, we share relevant data as required to enable those features.
For Legal Reasons: We may disclose information to comply with legal obligations, enforce our agreements, or protect the rights and safety of Terrapin and our users.
4. Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
Access and Correction: Request access to or correction of your personal data.
Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: Manage your communication preferences or opt-out of certain data collection practices (e.g., disabling cookies).
To exercise your rights, please contact us at privacy@tryterrapin.com.
6. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. International Users
If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where we operate. By using our Services, you consent to such transfers.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Site or App and updating the "Effective Date." Your continued use of our Services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Terrapin Software LLC
Email: privacy@tryterrapin.com
Address: Terrapin Software Inc., 104 Miller Brook Rd, Killington, VT 05751, United States